Terms and Conditions

The Website and its services are intended for persons who are at least eighteen years of age and legally competent to enter into a contract under applicable Indian law.

By using the Website, you represent that the information submitted by you is accurate and that you are legally capable of accepting these Terms and Conditions.

The articles, frequently asked questions, descriptions, guides and other material appearing on the Website are provided only for general information and awareness.

Such content must not be treated as:

• Legal advice for a particular matter;
• A legal opinion;
• A substitute for professional consultation;
• A guarantee of any legal outcome; or
• A recommendation to initiate, continue or discontinue any legal proceeding.

Legal rights, remedies, procedures and requirements may vary depending upon personal circumstances, applicable personal laws, jurisdiction and subsequent changes in law.

Consultation and mediation services are intended to provide a structured and respectful environment for understanding concerns, improving communication and exploring possible solutions.

Participation in mediation is generally voluntary. Know Divorce does not compel either party to reconcile, separate, settle or accept any particular proposal.

The success of consultation or mediation depends upon several factors, including the willingness, cooperation, communication and good faith of the participating persons. No assurance is given that mediation will result in reconciliation, settlement or mutual consent divorce.

Discussions held during mediation do not automatically become legally binding. Any understanding requiring legal enforceability may need to be properly documented, signed, registered, filed before a court or otherwise completed according to applicable law.

Mutual consent divorce requires the free, continuing and informed consent of both spouses. Know Divorce may assist with:

• Preliminary consultation;
• Identification of important settlement points;
• Organisation of information and documents;
• Drafting or coordination of documents;
• Procedural guidance; and
• Professional legal support after formal engagement.

The Platform does not guarantee that a petition will be accepted, that statutory requirements will be waived, that proceedings will be completed within a particular period or that a court will pass any particular order.

Either party’s withdrawal of consent, disagreement regarding settlement terms, incomplete disclosure, jurisdictional issues or other legal circumstances may affect the process.

Users are responsible for ensuring that all names, dates, marital details, financial information, children-related information, addresses, documents and other particulars submitted to Know Divorce are complete, accurate and not misleading.

Know Divorce shall not be responsible for delays, rejection, additional expenses or adverse consequences arising from:

• Incorrect or incomplete information;
• Suppression of material facts;
• Forged, altered or invalid documents;
• Failure to disclose pending proceedings;
• Failure to communicate changes in circumstances; or
• Non-cooperation by either party.

The Platform may request additional documents, clarification or verification before accepting or continuing any engagement.

Personal and family-related information received through the Platform shall be handled with professional care, discretion and in accordance with the Privacy Policy and applicable law.

However, confidentiality may be subject to lawful exceptions, including:

• Disclosure required by a court or competent authority;
• Prevention of fraud, abuse, threats or unlawful activity;
• Protection of the rights and safety of any person;
• Information already lawfully available in the public domain; or
• Disclosure made with the user’s consent.

Information submitted before formal professional engagement may not automatically attract advocate–client privilege.

By submitting a form, sending an enquiry or providing contact details, you authorise Know Divorce to contact you through telephone, email, messaging applications or other reasonable communication methods for:

• Responding to your enquiry;
• Scheduling a consultation;
• Requesting documents or clarification;
• Coordinating services;
• Sharing appointment information; and
• Communicating service-related updates.

You are responsible for maintaining the confidentiality and security of your personal devices, email accounts and communication applications.

Any consultation fee, professional fee, drafting charge, court fee, stamp duty, registration expense, travel cost or third-party charge shall be communicated separately, wherever applicable.

Submission of an enquiry does not itself create any payment obligation unless a fee has been expressly communicated and accepted.

Professional work may commence only after acceptance of the engagement and payment of the applicable advance or fee.

Unless otherwise agreed in writing:

• Fees paid for completed consultations or work already commenced may not be refundable;
• Government charges, court fees and third-party expenses are payable separately;
• Additional work beyond the agreed scope may attract additional fees; and
• Delay in payment may result in suspension of services.

Appointments are subject to availability and confirmation.

Users should provide reasonable notice when requesting cancellation or rescheduling. Repeated cancellations, failure to attend or unreasonable delay in responding may result in closure or suspension of the enquiry.

Know Divorce may reschedule an appointment due to professional commitments, emergencies, technical difficulties or circumstances beyond reasonable control.

Know Divorce does not guarantee:

• Reconciliation between parties;
• Successful settlement;
• Consent or cooperation of the other spouse;
• Completion of divorce within a fixed period;
• Acceptance of any petition or document;
• A favourable court order; or
• Any specific legal, personal or financial result.

Any examples, timelines or procedural descriptions appearing on the Website are indicative and may vary according to the circumstances of each matter.

Any advocate, mediator, consultant or professional engaged in connection with a matter shall exercise independent professional judgment.

Know Divorce reserves the right to decline or discontinue an engagement where:

• A conflict of interest exists;
• The request is unlawful or unethical;
• Information appears false or misleading;
• A user behaves abusively or threateningly;
• Required cooperation or payment is not provided; or
• Continuing the engagement is professionally inappropriate.

Unless otherwise stated, all Website content—including text, branding, logos, graphics, layouts, illustrations, forms, guides, articles and design elements—is owned by or licensed to Know Divorce.

Users may access the material for personal and non-commercial purposes only. No material may be copied, reproduced, republished, modified, distributed, commercially exploited or presented as professional advice without prior written permission.

Users shall not:

• Submit false, fraudulent or impersonated information;
• Upload malicious files or harmful software;
• Attempt unauthorised access to the Website or its systems;
• Use the Platform to threaten, harass or unlawfully monitor another person;
• Violate intellectual-property or privacy rights;
• Interfere with Website functionality;
• Scrape or reproduce Website content for commercial purposes; or
• Use the Platform for any illegal or unethical activity.

Although reasonable efforts are made to maintain the Website, uninterrupted or error-free access is not guaranteed.

Know Divorce may modify, suspend, withdraw or restrict any part of the Website for maintenance, security, legal, operational or other reasons without prior notice.

To the maximum extent permitted by law, Know Divorce shall not be liable for any indirect, incidental, consequential or special loss arising from:

• Reliance upon general Website information;
• Delay or interruption in Website availability;
• Inaccurate information provided by a user;
• Failure of electronic communication;
• Conduct or non-cooperation of another party;
• Actions of courts, authorities or third-party service providers; or
• Unauthorised access caused by circumstances beyond reasonable control.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

You agree to indemnify and hold Know Divorce, its professionals, representatives and service providers harmless against claims, losses, liabilities and expenses arising from:

• Your misuse of the Website;
• Your breach of these Terms;
• False or misleading information provided by you;
• Violation of any law or third-party right; or
• Unauthorised use of another person’s information.

Know Divorce may update these Terms and Conditions to reflect changes in law, services, technology or operational practices.

The revised Terms shall become effective when published on the Website. Continued use of the Website after publication shall constitute acceptance of the revised Terms.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

These Terms and Conditions shall be governed by the laws of India.

Subject to any mandatory legal forum or jurisdiction, courts having jurisdiction at Kolhapur, Maharashtra shall have jurisdiction over disputes relating to the Website or these Terms.

Questions regarding these Terms and Conditions may be addressed to: